Record and data management systems and the related processes
▪ Overview of the guidelines that relate to record and data management
▪ Record and data management: data, storage and retrieval aspects
▪ Planning a storage and retrieval system
▪ Implementing and maintaining a filing system
▪ Guidelines for retention and disposal of records
▪ Archiving and disposal of records
▪ Practical tips and templates for use at work
▪ Practical application to own work environment and related types of data that are worked with
▪ Good administrative practices and processes
▪ Using technology effectively for data management
▪ Quality Management Systems
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