Explain why companies record and keep information.
▪ Describe the type of records that are used in a specific business sector.
▪ Locate and provide records to users on request.
▪ Create a record-keeping system; and maintain and update the record-keeping system.
▪ Knowledge that records are kept in terms of the organizational and National Archives requirements.
▪ Good service delivery to all the relevant stakeholders
improved competence and
motivation of the workforce.
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