Explain why companies record and keep information.
▪ Describe the type of records that are used in a specific business sector.
▪ Locate and provide records to users on request.
▪ Create a record-keeping system; and maintain and update the record-keeping system.
▪ Knowledge that records are kept in terms of the organizational and National Archives requirements.
▪ Good service delivery to all the relevant stakeholders
improved competence and
motivation of the workforce.
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SayProCHAR Courses
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SayProCHAR Training Courses
Record and data management systems and the related processes
▪ Overview of the guidelines that relate to record and data management
▪ Record and data management: data, storage and retrieval aspects
▪ Planning a storage and retrieval system
▪ Implementing and maintaining a filing system
▪ Guidelines for retention and disposal of records
▪ Archiving and disposal of records
▪ Practical tips and templates for use at work
▪ Practical application to own work environment and related types of data that are worked with
▪ Good administrative practices and processes
▪ Using technology effectively for data management
▪ Quality Management Systems